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Tag Archives: customer service

Speakipedia Podcast #34: Allison Shapira

Speakipedia Posted on January 7, 2025 by juanJanuary 15, 2025
Speakipedia Podcast #34: Allison Shapira

Transcript:  Dave Bricker (00:01) Want to expand your speaking and storytelling skills and grow your influence business? This is Speakipedia Media brought to you by speakipedia.com. I’m your host, Dave Bricker, bringing you straight talk and smart strategies from visionary … More ☛

Speakipedia Podcast #32: Lois Creamer

Speakipedia Posted on December 10, 2024 by juanDecember 18, 2024
Speakipedia Podcast #32: Lois Creamer

Dave Bricker: Want to expand your speaking and storytelling skills and grow your influence? This is Speakipedia Media brought to you by speakipedia.com. I’m your host, Dave Bricker, bringing you straight talk, smart strategies and amazing stories from visionary speakers … More ☛

Speakipedia Podcast # 9:
David H. Lawrence the XVII

Speakipedia Posted on June 21, 2024 by juanJuly 10, 2024
Speakipedia Podcast # 9:David H., Lawrence the XVII

Transcript Dave Bricker (00:01) Want to expand your speaking and storytelling skills and grow your influence business? This is Speakypedia Media brought to you by Speakypedia .com. I’m your host, Dave Bricker, bringing you straight talk and smart strategies from … More ☛

Take the CUSS Out of Customer Service!

Speakipedia Posted on May 21, 2024 by Dave BrickerJuly 1, 2024

  Everyone thinks they know what good customer service is. We’ve all had bad customer service—a waiter who won’t bring the check or an Internet company that can’t keep a four-hour appointment window. But good customer service means more than … More ☛

If You Think SALES is a Dirty Word…

Speakipedia Posted on March 21, 2023 by Dave BrickerJuly 1, 2024

Do you think sales is a dirty word? Many of us think that way … and given all the tacky messages we have to sort through and delete every day, it’s no wonder. For some, the word “sales” conjures up … More ☛

Storytelling and Your Mission Statement

Speakipedia Posted on April 19, 2022 by Dave BrickerJuly 1, 2024

Anyone who questions the relationship between business and storytelling need look no farther than the humble corporate mission statement.   The goal of this article is to teach the value of storytelling so you can develop engaging mission statements that … More ☛

Another Customer Service Horror Story

Speakipedia Posted on March 29, 2022 by Dave BrickerJuly 1, 2024

Do you have a customer service horror story to share? What stories are you telling about yourself before you even show up to do business? A Customer Service Horror Story A friend of mine sailed his boat up on some … More ☛

Selling the Story: Storytelling for Skeptics

Speakipedia Posted on June 22, 2021 by Dave BrickerJuly 1, 2024

“Storytelling…? I don’t know.” A troubled look flashed across Sally’s face. “You’ll have a hard time selling me on your topic. Last year’s speaker was a dud. I need to deliver some wow-factor this year or I might not be … More ☛

Are Your Messages Missing the Mark?

Speakipedia Posted on May 25, 2021 by Dave BrickerJuly 1, 2024

Are your messages missing the mark? Are your stories clear and accurate or are your meanings lost in translation? The storyteller’s challenge is to convert abstract and intangible ideas, experiences, emotions, and memories into sounds or characters on a page … More ☛

Problem-Solving & Storytelling: Understand Their Story

Speakipedia Posted on April 27, 2021 by Dave BrickerJuly 1, 2024

Use storytelling for problem-solving. Think about the various stories involved in a conflict and plot a course for resolution. Seen through the StorySailing™ spyglass, a story is analogous to the voyage of a sailboat across the rocky, stormy seas of … More ☛

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