Influence

I, We, and You

We talked about the I-infection—about people who talk incessantly about themselves. I did this and I did that. That gets…

11 months ago

Don’t Be a Prima Donna: A Lesson From Hank Jones

Back in my college days, I scraped together the money to hear the legendary jazz pianist Hank Jones play at…

11 months ago

Don’t Dis Anyone On Stage

Blame-free problem-solving is a good practice for speakers. One of my clients was ready to speak but the AV person…

11 months ago

​​Be BIG! Your Audience Has Forgotten How!

For the most part, your audience has forgotten how to SHOUT unless they’ve lost their temper. They’re afraid to SING…

11 months ago

Agitate the Problem, Not the Person!

In persuasive speaking, the CAST Call system directs us to state the problem and then agitate.   What will happen…

11 months ago

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