Do you have a customer service horror story to share? What stories are you telling about yourself before you even…
If you’re skeptical about the connection between business strategy and storytelling, consider the challenges faced by advertising agencies and marketers.…
Shipwrecks are the ultimate symbols of massive failure. Building and operating a ship is an enormous enterprise that requires people, money,…
One Sunday morning not long after I had been introduced to sailing, I was enjoying a cup of coffee in…
Storytelling tips: You’re walking along and you happen to look down. “Hey, that’s not a scrap of paper; that’s a…
How do you handle a one-star review? Capable leaders are adept at untangling the many stories that compete for attention…
River stories: Numerous stories have been written about rivers. We all have rivers to cross. Metaphorical rivers represent both the…
Do you trust your compass? Finding your way in life, business, and traffic is a challenge. The easiest way to…
Leaders write and speak with conviction. Bold writing is not arrogant. Readers and audiences know that your words are a…
I was frustrated the other day, thinking about how I need a better computer. Some of my software is out…
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