customer service Archives - Speakipedia https://speakipedia.com/tag/customer-service/ The Presentation & Storytelling Encyclopedia by Dave Bricker Wed, 15 Jan 2025 14:01:19 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 https://speakipedia.com/wp-content/uploads/2023/12/cropped-puzzle-globe-60x60.jpg customer service Archives - Speakipedia https://speakipedia.com/tag/customer-service/ 32 32 Speakipedia Podcast #34: Allison Shapira https://speakipedia.com/speakipedia-podcast-34-allison-shapira/ Tue, 07 Jan 2025 17:35:33 +0000 https://speakipedia.com/?page_id=616869 Transcript:  Dave Bricker (00:01) Want to expand your speaking and storytelling skills and grow your influence business? This is Speakipedia Media brought to you by speakipedia.com. I’m your host, Dave Bricker, bringing you straight talk and smart strategies from visionary … More ☛

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]]> Speakipedia Podcast #32: Lois Creamer https://speakipedia.com/speakipedia-podcast-32-lois-creamer/ Wed, 11 Dec 2024 04:06:24 +0000 https://speakipedia.com/?page_id=616723 Dave Bricker: Want to expand your speaking and storytelling skills and grow your influence? This is Speakipedia Media brought to you by speakipedia.com. I’m your host, Dave Bricker, bringing you straight talk, smart strategies and amazing stories from visionary speakers … More ☛

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]]> Speakipedia Podcast # 9:David H. Lawrence the XVII https://speakipedia.com/speakipedia-podcast-9david-h-lawrence-the-xvii/ Fri, 21 Jun 2024 19:18:52 +0000 https://speakipedia.com/?page_id=613517 Transcript Dave Bricker (00:01) Want to expand your speaking and storytelling skills and grow your influence business? This is Speakypedia Media brought to you by Speakypedia .com. I’m your host, Dave Bricker, bringing you straight talk and smart strategies from … More ☛

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]]> Take the CUSS Out of Customer Service! https://speakipedia.com/customer-service/ Tue, 21 May 2024 13:05:18 +0000 https://storysailing.com/?p=4722   Everyone thinks they know what good customer service is. We’ve all had bad customer service—a waiter who won’t bring the check or an Internet company that can’t keep a four-hour appointment window. But good customer service means more than … More ☛

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]]> If You Think SALES is a Dirty Word… https://speakipedia.com/sales/ Tue, 21 Mar 2023 14:00:15 +0000 https://storysailing.com/?p=4309 Do you think sales is a dirty word? Many of us think that way … and given all the tacky messages we have to sort through and delete every day, it’s no wonder. For some, the word “sales” conjures up … More ☛

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]]> Storytelling and Your Mission Statement https://speakipedia.com/storytelling-mission-statement/ Tue, 19 Apr 2022 15:00:54 +0000 https://storysailing.com/?p=3323 Anyone who questions the relationship between business and storytelling need look no farther than the humble corporate mission statement.   The goal of this article is to teach the value of storytelling so you can develop engaging mission statements that … More ☛

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]]> Another Customer Service Horror Story https://speakipedia.com/customer-service-horror-story/ Tue, 29 Mar 2022 15:00:33 +0000 https://storysailing.com/?p=1247 Do you have a customer service horror story to share? What stories are you telling about yourself before you even show up to do business? A Customer Service Horror Story A friend of mine sailed his boat up on some … More ☛

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]]> Selling the Story: Storytelling for Skeptics https://speakipedia.com/selling/ Tue, 22 Jun 2021 15:00:53 +0000 https://storysailing.com/?p=1385 “Storytelling…? I don’t know.” A troubled look flashed across Sally’s face. “You’ll have a hard time selling me on your topic. Last year’s speaker was a dud. I need to deliver some wow-factor this year or I might not be … More ☛

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]]> Are Your Messages Missing the Mark? https://speakipedia.com/messages-missing-the-mark/ https://speakipedia.com/messages-missing-the-mark/#comments Tue, 25 May 2021 15:00:18 +0000 https://storysailing.com/?p=974 Are your messages missing the mark? Are your stories clear and accurate or are your meanings lost in translation? The storyteller’s challenge is to convert abstract and intangible ideas, experiences, emotions, and memories into sounds or characters on a page … More ☛

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]]> https://speakipedia.com/messages-missing-the-mark/feed/ 1 Problem-Solving & Storytelling: Understand Their Story https://speakipedia.com/problem-solving-understand-their-story/ Tue, 27 Apr 2021 15:00:42 +0000 https://storysailing.com/?p=1104 Use storytelling for problem-solving. Think about the various stories involved in a conflict and plot a course for resolution. Seen through the StorySailing™ spyglass, a story is analogous to the voyage of a sailboat across the rocky, stormy seas of … More ☛

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